Have you ever wondered about the perspective of a payer? Richard Gentleman will provide insights and background from viewpoint of Aetna in today's healthcare landscape.
Our Healthy Perspective 1
Tammy Bunting-Gaul provides a better understanding of how Aetna’s creating high-quality, better-cost networ...
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Other content in this pillar
Tough Love: How Actively Managing Your Customers Can Make Them (and You) Happier
Dr. Brian R. Jackson shares examples from other industries that help illustrate how a tough-love approach can help you earn and build better doctor relationships.
Implementing Total Laboratory Automation: The Difficulties and Rewards
Lt. Col. David Sartori, PhD, shares his journey and experiences with you regarding the implementation of a total laboratory automation project.
Increasing STI Screening Coverage by Focusing on the End Users: Clinicians and Patients
Understand the critical need to provide STI services in the context of HIV care and prevention by elevating the laboratory to change the clinical paradigm and reduce stigma through education.
Influenza Testing - Impact of New Testing and New Testing Options
Glen T. Hansen, PhD, FCCM, D(ABMM), Ann Cox, MT (ASCP) and Kendra Schmidt, BS, MT(ASCP) discuss the epidemiology of influenza and the clinical challenges of assessing actual influenza patients.
Automating Anatomic Pathology
J. Mark Tuthill, MD, Division of Pathology Informatics, Henry Ford Hospital, presents the experiences at Henry Ford Health System that have allowed them to automate and streamline workflow processes
Listen and Learn Campaign: A Process Improvement Initiative
Evelyn Graham shares insights on how to initiate and maximize the full value of a Listen and Learn campaign
Medicare’s PAMA-Based CLFS Payment Impact: Strategies to Protect Your Lab’s Revenue
Develop a better understanding of the impact of Medicare’s PAMA-based CLFS payment system on your lab
Facts Are Friendly: Enable the Transition from Volume to Value Using Data
Jane A. Dickerson, Ph.D., D.A.B.C.C, and Patrick C. Mathias, M.D., Ph.D., show you how using data to enable a transition from volume to value in your laboratory can make an impact.
Managing Tough Conversations: Positive Proactive Solutions
Karen Hough highlights a simple 3-step process for dealing with the most difficult, and often most important, conversations.
Developing a Task Force When Making Decisions about Point of Care
Bob Kaplanis and Kathleen David share best practices for tackling important decisions that require the join
What Is Your Lab's Cost of Poor Quality?
Jennifer Dawson discusses the concept of Cost of Poor Quality and its components.
Moving from Clinical Expert to a Strategic Facilitator
This fast-moving, engaging and interactive webinar explores employee engagement, serving leadership and ways to grow your leadership toolkit.
The Value of Clinical Pathology in Family Practice
Graham Segal, M.D., explores the complexities and challenges of the field of Laboratory Medicine.
Go with It: Embrace the Unexpected to Drive Change
Karen Hough shares case studies and exercises to demonstrate how to change behavior and give you a fresh way to consider developing talent for innovative behavior and outcomes.
Becoming Your Own GPS: Navigating Your Career
A New Year's Resolution: Become a Better Antibiotic Steward
Please join Amesh Adalja, MD, FACP, Senior Associate, UPMC Center for Health Security, as he outlines what a good antibiotic resistance stewardship program looks like
Essentials of Successful Rapid Change Management in the Lab
Please join Jim Ellis as he shares his experiences from years of conducting rapid change management projects in the lab.
Understanding Emotional Intelligence
Join Calvin Guyer, Carpe Diem Coach, as he introduces you to two robust emotional intelligence models and actionable strategies on how you can strengthen your own EQ.
Unveiling the Future of Laboratory Medicine
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