Managing Tough Conversations: Positive Proactive Solutions

 

Managing Tough Conversations: Positive Proactive Solutions

Karen Hough, Founder and CEO of ImprovEdge, highlights a simple 3-step process for dealing with the most difficult, and often most important, conversations. This hands-on tool will guide conversations — leading to decisions and actions for positive change. You will explore specific actions that will elevate your ability to influence outcomes and impact positive experiences for yourself, your teams and your leaders. You’ll learn a road map — to pull you through those difficult conversations. You become team members, invested in finding solutions.

 

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Facts Are Friendly: Enable the Transition from Volume to Value Using Data
Facts Are Friendly: Enable the Transition from Volume to Value Using Data

Jane A. Dickerson, Ph.D., D.A.B.C.C, and Patrick C. Mathias, M.D., Ph.D., show you how using data to enable...

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Developing a Task Force When Making Decisions about Point of Care
Developing a Task Force When Making Decisions about Point of Care

Bob Kaplanis and Kathleen David share best practices for tackling important decisions that require the join

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